Statistics and research show that people learn far more by doing - that is why we believe Experiential Training (what we call Theatre Based learning) works best. Discussing and learning in the traditional ‘class-room’ is effective, but long term memory is better stimulated through actually having an experience.
Time is spent by the ted Learning team in our Clients’ businesses gaining an understanding of their culture, behaviours and processes. This enables our training to be as realistic and relevant to employees as possible - we want our Client’s to have confidence that our ted team understands their business and how our training can add value.
We use our ted actors in a number of different ways, dependant upon our Client’s specific requirements. Our theatrical devices include….
This is where our actors perform live scenes in the training room for the delegates to observe. After the scenes have been performed, the actors leave the room and the trainer will ask the delegates what they saw and heard, how it made them feel, what the impact was on the characters, how they behaved and what skills they did or didn’t use. We call this Question and Answer activity a Download. Once the delegates have discussed the scene, the trainer will deliver a Skills Input Session, showing tips and techniques the characters could have used to demonstrate best practice. These skills often include Active listening, Questioning Techniques, Positive body Language, Tone of Voice, Signposting, Positive, Powerful language, Rapport building, Showing Empathy, Building Trust, Having a Can not Can’t attitude
Participative Scenes (Realplay)
This is when the actor plays a character and interacts with a delegate doing a Realplay. At ted we call it Realplay as the delegates are NOT asked to play a role, they just have to be themselves. It’s a million miles away from traditional “roleplay” where delegates have to pretend to play different people and interact with colleagues in a fake scenario. Realplay is a fantastic way for learners to immediately demonstrate the new skills and techniques they have just learned in the training room. The actor will also give carefully constructed feedback to the delegate explaining what it FELT like to be on the receiving end of them and their behaviour. We often use this technique in our Cracking Coaching Skills Course. We will ask the delegates to come up with their own Coaching scenario (a real conversation they will be needing to have with a team member) that is 100% relevant and bespoke to them, and the actor will play the actual team member who is being coached. This makes the training extremely REAL for the learner as they get the opportunity to practice their new skills before having the actual conversation back in the workplace
This is where our actors perform live scenes in the training room for the delegates to observe. Afterwards the trainer will ask the delegates what they saw and heard, how it made them feel, what the impact was on the characters, how they behaved and what skills they did or didn’t use. Once the delegates have discussed the scene, they will come up with advice and recommendations for the character whose behaviour they are wanting to change. The actors will re-run the scene having taken this information on board, and eventually show what best practice can look like. This works really well when the Client has specified their learners would rather observe and give advice as opposed to getting up and physically demonstrating. We also use this technique at Conferences when there are a large number of delegates in the room.