Emotional Intelligence

Emotional Intelligence

Let's talk about Emotional Intelligence

Emotional intelligence helps us make better choices; we can evaluate and respond rather than reacting unconsciously.
This course focuses on understanding how emotion affects work performance, relationships in the workplace and the impact it can have on all employees. We explore how to manage emotions, the impact of not doing this, what we can control and influence in our work roles and how to ensure we best use our EI.

Who is it for?

Emotional intelligence helps us make better choices; we can evaluate and respond rather than reacting unconsciously. This new course focuses on understanding how emotion affects work performance and relationships in the workplace and the impact it can have on all employees.

We explore how to manage emotions, the impact of not doing this, what we can control and influence in our work roles and how to ensure we best use our EI. Delivered with a blend of practical, discussion and theory.

This course focuses on understanding how emotion affects work performance and relationships in the workplace and the impact it can have on all employees.

Why come on the course?

Do you sometimes wonder why your colleagues behave in a certain way?
Are you curious to understand why you respond the way you do?
Do you wish know what pushes your emotional triggers, and those of your colleagues?
Are you wanting to work in a more harmonious workplace?
Would you like to be able to read and respond effectively to the emotions of people you work with?

If you’ve answered yes to any of these questions then this course is definitely for you.

This course focuses on understanding how emotion impacts both work performance and relationships in the workplace

What is it?

This course will help you understand how emotion impacts on work performance and relationships within your organisation.

You will explore how to manage your emotions effectively, what impact they have on those around you and how you can begin to understand the behaviours and emotions of people you work with

You will look at what you can control and influence in your work roles and how to make good use of your own emotional intelligence

What will I do on the day?

Having attended our Emotional Intelligence Course you will have developed an understanding of why you react and respond in the way that you do and how you may come across to your colleagues.

You will have looked at ways you can improve your most challenging relationships and studied why our own learned beliefs actually shape our behaviour and emotions.

Your Takeaways

Your Takeaways will include:

  • Focusing on how to assess and further develop your own self awareness
  • Knowing ways in which you can manage your emotions effectively and keep them in check
  • Tips and techniques for great ways to communicate with any emotional demands of your colleagues.
  • Ways to manage relationships with a high level of emotional intelligence.
  • Begin to understand what areas are in your own control and what you can influence

What we will explore?

The course will be delivered in a highly interactive & practical manner. Whilst there will be some theory, the majority of the time will be spent looking at your own emotional intelligence and how you can best use it in day-day terms in the workplace

We will look at various pieces of theory and some Emotional Intelligence models including the OK Coral, Circle of Influence and the Accountability ladder. Practical activities will show how you can have maximum impact by ensuring your body language and voice are congruent with the message you are delivering

During the course of the day we will explore:

  • What is Emotional Intelligence
  • How we can best use it?
  • Why do we let our emotions get in the way
  • Our learned behaviour and underlying beliefs
  • Looking at the behaviour of our colleagues and assessing why we respond to it in the way that we do
  • Examining what is within our control and influence and what isn’t
  • The skills needed to read and respond to the emotions of others
  • What is empathy and how can we show empathy to others and create better working relationships

What will I learn?

Having attended our Emotional Intelligence Course you will have explored:

  • Your own level of Emotional Intelligence
  • Ways to improve your Emotional intelligence
  • Exceptional Communication skills to use when interacting with others
  • Body language, positive language and tone of voice
  • Things that you can influence and are in your control
  • Ways to keep your own emotions in check
  • Tips to read and respond effectively to your colleagues’ emotions and behaviours
  • How your learned behaviours and underlying beliefs affect your responses to others

Learn more about Emotional Intelligence

Let's talk about Emotional Intelligence in Business. Emotional Intelligence affects how we manage behavior, navigate social complexities, and make personal decisions that achieve positive results.

  • Your Takeaways
  • What we will explore?
  • What will I learn?
  • Sustained Learning
  • Course Enquiry

Your Takeaway's | Emotional Intelligence

Your Takeaway's will include:

  • Focusing on how to assess and further develop your own self awareness
  • Knowing ways in which you can manage your emotions effectively and keep them in check
  • Tips and techniques for great ways to communicate with any emotional demands of your colleagues.
  • Ways to manage relationships with a high level of emotional intelligence.
  • Begin to understand what areas are in your own control and what you can influence

Download course guide
ted learning teamTed Team in action
Martin Austin

What we will explore? | Emotional Intelligence

The course will be delivered in a highly interactive & practical manner. Whilst there will be some theory, the majority of the time will be spent looking at your own emotional intelligence and how you can best use it in day-day terms in the workplace

We will look at various pieces of theory and some Emotional Intelligence models including the OK Coral, Circle of Influence and the Accountability ladder. Practical activities will show how you can have maximum impact by ensuring your body language and voice are congruent with the message you are delivering

During the course of the day we will explore:

  • What is Emotional Intelligence
  • How we can best use it?
  • Why do we let our emotions get in the way
  • Our learned behaviour and underlying beliefs
  • Looking at the behaviour of our colleagues and assessing why we respond to it in the way that we do
  • Examining what is within our control and influence and what isn’t
  • The skills needed to read and respond to the emotions of others
  • What is empathy and how can we show empathy to others and create better working relationships

Download course guide
ted learning teamEmotional Intelligence
The course will be delivered in a highly interactive & practical manner. Whilst there will be some theory, the majority of the time will be spent looking at your own emotional intelligence and how you can best use it in day-day terms in the workplace

What will I learn? | Emotional Intelligence

Having attended our Emotional Intelligence Course you will have explored:

  • Your own level of Emotional Intelligence
  • Ways to improve your Emotional intelligence
  • Exceptional Communication skills to use when interacting with others
  • Body language, positive language and tone of voice
  • Things that you can influence and are in your control
  • Ways to keep your own emotions in check
  • Tips to read and respond effectively to your colleagues’ emotions and behaviours
  • How your learned behaviours and underlying beliefs affect your responses to others

Download course guide

ted Learning Video | 5 Steps

Emotional Intelligence | Sustained Learning

Ted Learning delivers fun, engaging, memorable and impactful learning. We do this by using expert trainers and professional actors to create either observational or participative theatre, which fully complements and supports the theory. However the challenge is not just creating a fun and positive training day, its about really sustaining the learning and ensuring behaviours change for the long-term when back in the workplace.

Emotional Intelligence | Continued Support

All our delegates have full access to our ted learning HUB – a web-based platform that enables all learners to continue the engagement with the trainer and actors, see latest case-studies and blogs from the ted learning team and engage with other learners, discussing their own challenges and successes.

Course Enquiry | Ted Learning

To find out how we can inspire your leaders and managers to achieve their potential for themselves and for your business, please get in touch..
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WHY ted Learning?

Our training is observational and participative, using teams of actors to bring it to life. We recognise that taking part in role-play is not for everyone, so we offer observational training – this is where two of our acting team demonstrate scenes related to the course and delegates observe and comment on the behaviors. Where a business is more confident working with actors, we take this to the next level with participative training so delegates get to practice their newly learnt skills.

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Meet the Trainers

Justin Smith-Essex

Justin Smith-Essex

Justin is the Managing Director & one of the co-founders of Ted Learning. Read More
Clare Samuels

Clare Samuels

Clare is the Creative Director & one of the co-founders of Ted Learning. Read More
Patrick Holtby

Patrick Holtby

Patrick has been part of the ted learning team since soon after the business was formed. Read More
Katherine Mount

Katherine Mount

Katherine is a key member of the team and project manages several training courses. Read More
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Meet the Trainers

Justin Smith-Essex

Justin Smith-Essex

Justin is the Managing Director & one of the co-founders of Ted Learning. Read More
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