High Quality Communication

High Quality Communication

Let's Talk About Communications

Whether it's writing an e-mail that will get read, getting your point across in a meeting or making a difficult telephone call, good communication skills are a critcal part of any manangers tool kit.
This course will show you how to deliver the message in the most effective way be that through email, face to face or on the phone. It is ideal for participants providing or selling a service to others, managing communication across teams and the organisation as well as those wanting to communicate better with colleagues, senior management and client.

What will I learn?

This course is for any manager or leader who wishes to improve their communication skills and create a more positive work environment for themselves and their team.

Why Come on the Course?

Does sometimes the message you deliver differ from the message that is received? Do you find people don’t do specifically what you’ve asked them to? Are you sometimes frustrated that you just can’t get your point across? Are you constantly not getting the answers you want? Fed up with being told No? Do you sometimes wonder why you bothered to have the conversation in the first place? Does it sometimes feel when talking to certain colleagues that you are flogging a dead horse?

If you have answered Yes to any of these questions then this course is definitely for you

What is it?

A highly interactive session that uses an expert in Communication Skills plus 2 professional live actors. You will observe various scenarios where poor communication has taken place and then will start to draw out from them what high quality communication looks like. Having received lots of tips and techniques you will be given the opportunity to practice your own communications in a safe and confidential environment

What will I do on the day?

This course will enable you to communicate at a high level, influence others, get better results for yourself, portray more confidence and create a more productive work environment for yourself and your team

Your Takeaways

Your takeaways From the Course

  • An understanding of what high quality communication looks, sounds and feels like
  • A variety of skills and techniques that you can use to positively influence others
  • More confidence and knowledge around how to get your message across effectively
  • Tips and techniques to become more assertive
  • Ways to build rapport, trust and empathy with others
  • Techniques to keep your own emotions in check when they get triggered

What we will explore

Through a mixture of theory and practical activities with our actors, you will explore what high quality communication looks like and the skills and behaviours required to be amazing at it!

During the course of the day we will explore:

  • Questioning Techniques
  • Active Listening
  • Ways to show positive body language and tone of voice
  • Communication styles
  • Transactional Analysis
  • WIIFM (What’s in it for me)
  • Influencing skills
  • Positive, powerful and engaging language

What will I learn?

Having completed our High Quality Communications Course you will have explored:

  • New skills and behaviours to help you achieve more positive out comes
  • Increased confidence
  • Experiencing delivering a message in a high quality way
  • Highly effective questioning and listening techniques
  • Ways to prevent conversations from escalating into conflict
  • Selling the benefits to the person you are communicating with
  • Your tone of voice and body language
  • How you come across when communicating to others including your team
  • Your own communication style and how to adapt it to influence others

Learn more about High Quality Communication

Let's talk about delivering an enjoyable, engaging & impactful High Quality Communication training. This communication skills training course you will teach you yo enhance your communication skills and improve your ability to convince and motivate others.

  • Your Takeaways
  • What we will explore?
  • What will I learn?
  • Sustained Learning
  • Course Enquiry

Your Takeaway's | High Quality Communication

Your takeaway's from the Course:

  • An understanding of what high quality communication looks, sounds and feels like
  • A variety of skills and techniques that you can use to positively influence others
  • More confidence and knowledge around how to get your message across effectively
  • Tips and techniques to become more assertive
  • Ways to build rapport, trust and empathy with others
  • Techniques to keep your own emotions in check when they get triggered

Download course guide
ted learning teamTed Team in action
Justin Smith-Essex

What we will explore | High Quality Communication

Through a mixture of theory and practical activities with our actors, you will explore what high quality communication looks like and the skills and behaviours required to be amazing at it!

During the course of the day we will explore:

  • Questioning Techniques
  • Active Listening
  • Ways to show positive body language and tone of voice
  • Communication styles
  • Transactional Analysis
  • WIIFM (What’s in it for me)
  • Influencing skills
  • Positive, powerful and engaging language

Download course guide
ted learning teamTheatre Learning
ted learning is a theatre based behavioural learning company established to deliver an enjoyable, engaging & impactful training experience.

What will I learn? | High Quality Communication

Having completed our High Quality Communications Course you will have explored:

  • New skills and behaviours to help you achieve more positive out comes
  • Increased confidence
  • Experiencing delivering a message in a high quality way
  • Highly effective questioning and listening techniques
  • Ways to prevent conversations from escalating into conflict
  • Selling the benefits to the person you are communicating with
  • Your tone of voice and body language
  • How you come across when communicating to others including your team
  • Your own communication style and how to adapt it to influence others

Download course guide

ted Learning Video | 5 Steps

High Quality Communication | Sustained Learning

Ted Learning delivers fun, engaging, memorable and impactful learning. We do this by using expert trainers and professional actors to create either observational or participative theatre, which fully complements and supports the theory. However the challenge is not just creating a fun and positive training day, its about really sustaining the learning and ensuring behaviours change for the long-term when back in the workplace.

High Quality Communication | Continued Support

All our delegates have full access to our ted learning HUB – a web-based platform that enables all learners to continue the engagement with the trainer and actors, see latest case-studies and blogs from the ted learning team and engage with other learners, discussing their own challenges and successes..

Course Enquiry | Ted Learning

To find out how we can inspire your leaders and managers to achieve their potential for themselves and for your business, please get in touch..
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ted learning

WHY ted Learning?

Our training is observational and participative, using teams of actors to bring it to life. We recognise that taking part in role-play is not for everyone, so we offer observational training – this is where two of our acting team demonstrate scenes related to the course and delegates observe and comment on the behaviors. Where a business is more confident working with actors, we take this to the next level with participative training so delegates get to practice their newly learnt skills.

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