Performance Management

Performance Management

Let's Talk About Performance Management

When it comes to employee performance appraisals, setting SMART objectives and giving constructive feedback are essential skills for any manager.
This course looks all aspects from delivering an appraisal effectively ensuring buy in from both sides, to managing poor performance. Using ted actors delegates learn how to raise the motivation of employees and improve performance through setting objectives; giving effective feedback and praise. This course is ideal for team leaders and managers who have a responsibilily for managing the performance and conduct of others at work.

Why Come on the Course?

Managing performance is a continuous process which involves making sure that the performance of employees contributes to the goals of their team and the business. This course will give you the theory, models, concepts, skills and behaviours to be highly effective at managing your people and their performance.

What is it?

An interactive course, using our professional actors, that is designed to help all managers at any level apply a range of skills and techniques that can be used to effectively to manage performance. You will be given the opportunity to observe a live performance conversation between a manager and employee and draw out what best practice looks like.

What will I do on the day?

You will explore some fundamental tips and techniques to be able to deal confidently and effectively with a variety of performance situations in the workplace. Following on from the theory, you will be given the opportunity to put these skills into practice using your very own bespoke scenarios and case studies.

Your Takeaways

Your Takeaways from the course will enable you to:

  • Understand the appraisal cycle and how to use it
  • Set SMART goals
  • Create a personal development plan for your teams
  • Demonstrate the skills needed to carry out an effective performance conversation
  • Demonstrate the skills and techniques that can be used to manage poor performance or manage high achievers
  • Demonstrate High Quality Communication Skills including questioning, positive language, body language, tone of voice and active listening
  • Understand the skills and techniques that can be used to prevent conflict from escalating

What we will explore

Having attended Performance management Course you will have looked at:

The Appraisal

  • The Appraisal Cycle
  • People who think they have performed better than they have
  • Dealing with disappointment
  • Reaching agreement
  • Questioning and listening techniques
  • Differing appraisal processes
  • Performance gaps
  • Giving feedback
  • Rating delivery

What will we learn?

Having attended Performance management Course you will have looked at

The Appraisal

  • The Appraisal Cycle
  • People who think they have performed better than they have Dealing with disappointment

  • Reaching agreement

Questioning and listening techniques

  • Differing appraisal processes
  • Performance gaps
  • Giving feedback
  • Rating delivery

Setting SMART GOALS

Making sure the goals are set together and that they are SMART - Specific, measurable, achievable, realistic, Timely

Linking Goals

Making sure the individuals goals are linked to the business goals and the department goals

Reviewing Performance throughout the year

Having regular 1-1’s, coaching sessions and giving ongoing support

Learn more about Performance Management Training

Learn how to Performance Manage and make Appraisals something to look forward to instead of a chore. The Performance Management course equips delegates with the skills and techniques to ensure staff perform to the peak of their abilities.

  • Your Takeaway's
  • What we will explore?
  • What will I learn?
  • Sustained Learning
  • Course Enquiry

Your Takeaway's | Performance Management

Your Takeaway's from the course will enable you to:

  • Understand the appraisal cycle and how to use it
  • Set SMART goals
  • Create a personal development plan for your teams
  • Demonstrate the skills needed to carry out an effective performance conversation
  • Demonstrate the skills and techniques that can be used to manage poor performance or manage high achievers
  • Demonstrate High Quality Communication Skills including questioning, positive language, body language, tone of voice and active listening
  • Understand the skills and techniques that can be used to prevent conflict from escalating

Download course guide
ted learning teamTed Team in action
Justin Smith-Essex

What we will explore | Performance Management

Having attended Performance management Course you will have looked at:

The Appraisal

  • The Appraisal Cycle
  • People who think they have performed better than they have
  • Dealing with disappointment
  • Reaching agreement
  • Questioning and listening techniques
  • Differing appraisal processes
  • Performance gaps
  • Giving feedback
  • Rating delivery

Download course guide
ted learning teamTheatre Learning
ted learning is a theatre based behavioural learning company established to deliver an enjoyable, engaging & impactful training experience.

What will we learn? | Performance Management

Having attended the Course you will have looked at

The Appraisal

  • The Appraisal Cycle
  • People who think they have performed better than they have Dealing with disappointment

  • Reaching agreement

Questioning and listening techniques

  • Differing appraisal processes
  • Performance gaps
  • Giving feedback
  • Rating delivery

Setting SMART GOALS

Making sure the goals are set together and that they are SMART - Specific, measurable, achievable, realistic, Timely

Linking Goals

Making sure the individuals goals are linked to the business goals and the department goals

Reviewing Performance throughout the year

Having regular 1-1’s, coaching sessions and giving ongoing support


Download course guide

ted Learning Video | 5 Steps

Performance Management | Sustained Learning

Ted Learning delivers fun, engaging, memorable and impactful learning. We do this by using expert trainers and professional actors to create either observational or participative theatre, which fully complements and supports the theory. However the challenge is not just creating a fun and positive training day, its about really sustaining the learning and ensuring behaviours change for the long-term when back in the workplace.

Performance Management | Continued Support

All our delegates have full access to our ted learning HUB – a web-based platform that enables all learners to continue the engagement with the trainer and actors, see latest case-studies and blogs from the ted learning team and engage with other learners, discussing their own challenges and successes..

Course Enquiry | Ted Learning

To find out how we can inspire your leaders and managers to achieve their potential for themselves and for your business, please get in touch..
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ted learning

WHY ted Learning?

Our training is observational and participative, using teams of actors to bring it to life. We recognise that taking part in role-play is not for everyone, so we offer observational training – this is where two of our acting team demonstrate scenes related to the course and delegates observe and comment on the behaviors. Where a business is more confident working with actors, we take this to the next level with participative training so delegates get to practice their newly learnt skills.

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