Ascend

Ascend

Client | ASCEND

ASCEND is based within the South Oxhey housing estate in Hertfordshire. The estate was built as social housing after the Second World War, largely to accommodate people originally from East and South London who were bombed out during the war. It is a close-knit community, with a current population of over 13,000 people and it is not uncommon to have second and third generations of families living on the estate.ASCENDs services are available to anyone living in the South Oxhey and Three Rivers District. We also see people from the surrounding areas of Watford, Borehamwood and St Albans.
Ascend South Oxhey - ted Learning client

The Brief

ted Learning was delighted to support staff and volunteers from Ascend, a community based charity, with our Equality & Diversity training.

This enabled attendees to understand the Equality Act 2010, the protected characteristics, and importantly their roles and responsibilities in creating a positive working environment for staff, volunteers and service users.

The team were really engaged with the programme and enjoyed observing the actors perform the four scenarios based on real case studies from the housing industry.



Satisfaction Ratings | ASCEND

Feedback from our delegates and clients is what drives our business. We actively seek out what went well and areas where we could improve to make the experience even better next time around.

89 Use of Actors

97.2 Undertanding of E&D

87 Exceeded Objectives

87.9 Overall Satisfaction

WHY ted Learning?

Our training is observational and participative, using teams of actors to bring it to life. We recognise that taking part in role-play is not for everyone, so we offer observational training – this is where two of our acting team demonstrate scenes related to the course and delegates observe and comment on the behaviors. Where a business is more confident working with actors, we take this to the next level with participative training so delegates get to practice their newly learnt skills.

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