First TransPennine Express

First TransPennine Express

The Client | First TransPennine Express

First TransPennine Express is a dedicated intercity service linking key cities and major towns in the North of England. Our trains operate on the principal routes across the Pennines, linking the major urban areas of Newcastle, York, Leeds, Doncaster, Hull, Sheffield, Manchester and Liverpool.

These cities are connected with the Lake District, Lancashire, Cumbria and Scotland. Manchester Airport is connected to key destinations east and west of the Pennine

First TransPennine Express - ted Learning client

Satisfaction Ratings | ted Clients

Feedback from our delegates and clients is what drives our business. We actively seek out what went well and areas where we could improve to make the experience even better next time around.

89 Use of Actors

88 Skills Acquired

87 Exceeded Objectives

91 Overall Satisfaction

WHY ted Learning?

Our training is observational and participative, using teams of actors to bring it to life. We recognise that taking part in role-play is not for everyone, so we offer observational training – this is where two of our acting team demonstrate scenes related to the course and delegates observe and comment on the behaviors. Where a business is more confident working with actors, we take this to the next level with participative training so delegates get to practice their newly learnt skills.

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