Wolters Kluwer Information Services

Wolters Kluwer Information Services

The Client | Wolters Kluwer Information Services

Wolters Kluwer is a global information services group and the owner of Croner and CCH in the UK.

Founded in 1836, Wolters Kluwer is a market-leading, global information services company focused on professionals in the legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare markets. It enables legal, tax, finance and healthcare professionals to be more efficient and effective by providing information, software and services that deliver vital insights, intelligent tools, and the guidance of subject matter experts.

Wolters Kluwer  Information Services - a ted Learning client

The Brief

ted Learning provides all training to over 600 UK based head office employees covering our full spectrum of courses. We are also offering all levels of our ILM Programmes with over 80 Managers enrolling in year one of the programme. We have worked closely with the client to design a relevant programme that develops much needed skills in the business.

We also provide Wolters Kluwer with interim L&D Manager cover, overseeing the provision and management of training and supporting their culture change programme. This offers a flexible and cost effective solution to employing a permanent employee in this role.

Feedback



Satisfaction Ratings | Wolters Kluwer

Feedback from our delegates and clients is what drives our business. We actively seek out what went well and areas where we could improve to make the experience even better next time around.

93.7 Use of Actors

88 SKills Acquired

84.5 Exceeded Objectives

89.5 Overall Satisfaction

WHY ted Learning?

Our training is observational and participative, using teams of actors to bring it to life. We recognise that taking part in role-play is not for everyone, so we offer observational training – this is where two of our acting team demonstrate scenes related to the course and delegates observe and comment on the behaviors. Where a business is more confident working with actors, we take this to the next level with participative training so delegates get to practice their newly learnt skills.

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