Client Focus: VIEVE

Katharine, the Finance Director of Vieve first contacted ted Learning back in March to explore how ted Learning might support them.

Vieve is a vegan and cruelty free makeup brand, created by Jamie Genevieve and has grown rapidly over the last couple of years.

As a highly innovative brand, with hybrid working the norm in this organisation, they wanted to provide some training to support working relationships across the teams and also support managers with having brave conversations.

We soon met Katharine and Emma the CEO and conducted a detailed DNA call with them both to understand their specific needs and objectives for the training.    With the team not always in the office together, some of the natural bonding (or frustrations!) that arise, was not taking place.

For many of the team this was their first role and Katharine and Emma wanted the training to be engaging, impactful, fun, different and long lasting.

We recommended our POP (Power Of Personality) product for the morning session to help the team better understand their own communication and personality preferences.   Explaining the 4 different personality types, which we demonstrate using our drama-based approach, we agreed this would help with the AM session.

We also supported the client in finding a venue to deliver the training in, an innovative place that enabled creating thinking away from the office.

Feedback from the session, delivered on the last day of July included:

“Very active, encouraging. Gave me food for thought. I’ve learned a lot in this experience”.

“Very immersive and clear, helped make the session very easy to follow and comfortable to contribute”.

“Thought it was fascinating and learned lots and it’s good to see how different people look at things with a different perspective”.

The afternoon was focused on Brave Conversations for the management team before a wider rollout to the entire organisation.  We spent time in the DNA call understand what types of conversations people found difficult and perhaps avoided or didn’t handle as well as they would have liked and updated our scripts to reflect these situations.  Our actors then played out a difficult conversation between two colleagues not going very well and from this we discussed and directed the scenario, with theory and best practice introduced by our expert trainer.

This session also landed well with feedback from learners including:

“The actors and trainer were amazing. They made the session engaging, hugely entertaining and informative. I wouldn’t hesitate to recommend”.

“Very engaging – open and safe space, Asked what we were expecting Continually took it back to what our expectations were”