Develop Stronger Leaders: Build Coaching Skills That Inspire
Coaching Skills...
Why this course?
Coaching Skills are becoming a vital part of modern management, especially in organisations aiming to build a high-performance, inclusive culture.
You’ve already invested in inclusive recruitment processes to attract top talent at all levels—and it’s paying off. Your management team is a blend of newly recruited talent and those promoted internally, helping to create a collaborative and resilient structure.
While performance across the business is strong, you’re ready to take things further by embedding a coaching-led approach to people development. You’re not quite at the stage of rolling out formal coaching qualifications, but you recognise the need for a mindset shift across your management population. Before formal accreditations come into play, your managers need to understand the value of Coaching Skills, and how they can begin applying them in everyday conversations to drive performance, engagement, and growth.
You’re looking for a training solution that introduces the principles of coaching, explains why a coaching mindset matters, and—most importantly—equips managers with practical tools they can use immediately.
Our Coaching Skills course provides exactly that. It introduces coaching styles and explores when and how to use them effectively. The programme focuses on the GROW model—a widely used structure for effective coaching conversations—and guides learners in applying it in real workplace scenarios.
Participants also explore the verbal and non-verbal communication techniques essential to good coaching, with a particular emphasis on deep listening and powerful questioning. Working with our professional actors, learners take part in realistic one-to-one coaching conversations, giving them the opportunity to practise their coaching skills in a safe, reflective environment.
By the end of the course, managers will have the confidence to support their teams through a coaching lens—enhancing performance, building trust, and laying the foundation for a broader coaching culture across the business.
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What does it cover?
Coaching Skills: Empowering Managers to Lead with Impact
This Coaching Skills course is designed to equip line managers and leaders with the tools they need to lead more effectively through a coaching approach. By developing core coaching skills and techniques, managers can bring out the best in their people—enhancing engagement, ownership, and long-term development across their teams.
Rather than relying on a directive, instruction-heavy style of management, this course helps shift the focus toward coaching-based conversations that encourage accountability, critical thinking, and mutual trust. When managers adopt a coaching approach to managing workload and performance, they foster a culture of empowerment—resulting in stronger working relationships, higher productivity, and greater employee buy-in.
Our Coaching Skills training uses a highly interactive format to make learning engaging, practical, and memorable. Through our unique drama-based scenes, learners observe and reflect on realistic coaching scenarios. They then participate in guided activities to explore how and when to use specific coaching techniques with individuals and teams.
The session introduces proven coaching frameworks—such as the GROW model—and focuses on key communication skills including effective questioning, active listening, and giving constructive feedback. Managers are encouraged to practise their coaching techniques in a safe environment, developing the confidence to apply them immediately in their day-to-day leadership.
By the end of this Coaching Skills course, participants will have a clear understanding of how to integrate coaching into their management style to support team development, improve performance, and contribute to a more engaged and accountable workplace culture.
Excellent course, engaging and informative. Practical tools to use in the work place
HOW DO WE DELIVER IT?
FACE TO FACE
IN THE TRAINING ROOM
LIVE ONLINE
VIA OUR VIRTUAL
CLASSROOM
What is Coaching and how does it benefit workplace performance?
Coaching is a development-focused approach that empowers individuals to explore their potential, build confidence, and take ownership of their growth. In the workplace, coaching skills help managers move away from a directive, task-based style and instead foster a culture of trust, reflection, and continuous improvement.
By using effective coaching skills—such as active listening, powerful questioning, and constructive feedback—managers encourage employees to solve problems independently, develop resilience, and stay motivated. This leads to stronger engagement, increased accountability, and improved performance across teams.
Unlike traditional management methods that often rely on instruction and control, a coaching approach prioritises collaboration and self-directed learning—key drivers of long-term success in today’s dynamic work environments.
How does the Coaching Skills course help managers and leaders?
This Coaching Skills course is specifically designed to equip managers and leaders with practical coaching skills that they can immediately apply to their teams. Through interactive, drama-based learning, participants will:
- Learn to ask powerful coaching questions that encourage self-reflection and ownership.
- Practice delivering constructive feedback that supports development.
- Understand different coaching styles and when to apply them.
- Build a coaching culture within their teams to drive performance and engagement.
By the end of the course, managers will be able to confidently lead coaching conversations that inspire growth and long-term success.
What are the benefits of developing Coaching Skills in the workplace?
Developing Coaching Skills in the workplace brings a wide range of benefits for both individuals and organisations. Managers who use a coaching approach are better equipped to support employee growth, enhance problem-solving, and improve overall team performance.
By fostering open communication, active listening, and thoughtful questioning, coaching skills help build trust and accountability—leading to stronger working relationships and increased employee engagement. Team members feel more empowered, motivated, and capable of taking ownership of their development.
At an organisational level, embedding coaching skills into leadership practice supports a culture of continuous learning, innovation, and collaboration. It also helps reduce dependency on top-down direction, allowing managers to focus on enabling others rather than simply instructing them.
Ultimately, strong coaching skills lead to more resilient, high-performing teams and a workplace culture where people thrive.
Do learners need to have conducted Coaching before doing this course?
No prior experience is required to take part in the Coaching Skills course. Whether you’re completely new to coaching or have some prior exposure, this course is designed to support learners at every level of experience.
The Coaching Skills course offers a clear introduction to the core principles of coaching, with a strong focus on practical tools and techniques that can be applied immediately in real workplace scenarios. Through engaging, hands-on learning, participants develop essential coaching competencies—such as active listening, effective questioning, and structured conversation techniques.
This course is an ideal starting point for managers and leaders who want to build confidence in using coaching skills to enhance team performance, support employee development, and foster a culture of collaboration and accountability.
Do learners have to do role play in this course?
No, learners are not expected to do role play in the Coaching Skills course. We understand that not everyone is comfortable pretending to be someone else—which is why we take a different approach.
Instead of traditional role play, learners work with professional actors who take on the role of the employee or team member being coached. Learners remain themselves and practise their coaching skills in a realistic, supportive setting, focusing on authentic conversation and technique rather than performance.
This approach allows participants to build confidence, receive feedback, and refine their coaching style—without the pressure of acting or improvisation.
What makes this Coaching Skills course different from other leadership training?
The Coaching Skills course stands apart from traditional leadership training by focusing on practical, experiential learning rather than theory-heavy instruction. While many leadership programmes emphasise decision-making and authority, this course helps managers develop the coaching skills needed to empower others, encourage ownership, and build high-performing teams.
Through interactive exercises, real-life workplace scenarios, and sessions with professional actors, participants gain hands-on experience in conducting coaching conversations. This immersive approach allows learners to practise, refine, and apply their coaching techniques in a safe and realistic environment—ensuring the skills are directly transferable to their day-to-day leadership.
The result is not just knowledge, but genuine behavioural change—giving managers the tools to lead with confidence, empathy, and a coaching mindset.
How good are we?
THE ted Learning Guarantee!
We have been delivering highly impactful drama-based learning for over 13 years.
If for any reason you are not completely satisfied with the learning we provide and the learner feedback reflects this, we will put it right at no additional cost or give you your money back.
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