Hybrid working has revolutionised the modern workplace, offering greater flexibility, access to a wider talent pool, and improved work–life balance. However, as organisations embrace this blended model, many leaders are discovering that managing preferences in a hybrid team comes with unique and complex challenges.
While hybrid working may seem effective on the surface, a deeper look often reveals inconsistencies in communication styles, engagement levels, and management approaches. Some managers naturally adapt to the hybrid environment, but others struggle—leading to fragmented team cultures and unintentional bias. A common issue is the perception of favouritism towards employees who are more physically present in the office, which can lead to disengagement among remote staff.
Attempts to create connection—such as ‘Free-Lunch Fridays’ or in-office bonding initiatives—often backfire, reinforcing silos and failing to reach the broader, more dispersed workforce. The underlying issue is clear: without understanding the individual working and communication preferences of each team member, managers risk applying a one-size-fits-all approach that simply doesn’t work in today’s diverse, hybrid settings.
The Understanding & Managing Preferences in a Hybrid Team course tackles these challenges head-on. It empowers leaders to identify and adapt to personality-driven preferences, helping them build trust, improve communication, and foster inclusivity—regardless of where or how their teams are working. By managing preferences in a hybrid team more effectively, organisations can enhance productivity, morale, and cohesion across the board.
Our Understanding & Managing Preferences in a Hybrid Team course equips managers with practical strategies to lead hybrid teams more effectively. At the core of the training is our innovative PoP© (Power of Personality) tool, a unique personality profiling and communication model based on psychological theory. Unlike traditional assessments, PoP© does not rely on long questionnaires or extensive reports—instead, it’s brought to life through drama-based learning, offering a highly engaging and accessible experience.
Set against the backdrop of hybrid working, the course explores how personality preferences influence communication, behaviour, and working styles. Managers gain a deep understanding of their own preferences and those of their team members, enabling them to adapt their leadership style to better support collaboration, motivation, and productivity across diverse working arrangements.
By using the PoP© model in realistic, relatable scenarios, this Understanding & Managing Preferences in a Hybrid Team course helps leaders move away from one-size-fits-all management approaches. Instead, they develop personalised strategies that align with both individual needs and organisational goals—strengthening team dynamics and improving overall team performance in a hybrid setting.
By the end of the Understanding & Managing Preferences in a Hybrid Team course, participants will be able to:
This Understanding & Managing Preferences in a Hybrid Team course is highly practical, interactive, and grounded in real-world challenges. Managers leave with the tools and confidence to lead hybrid teams with empathy, adaptability, and clarity—creating stronger, more connected, and higher-performing teams.
A good course well paced
The Understanding & Managing Preferences in a Hybrid Team course is designed for managers, team leaders, and supervisors who are responsible for leading hybrid teams. Whether you’re managing remote employees, in-office staff, or a blend of both, this course equips you with the essential skills to lead more effectively in a flexible working environment.
This practical and engaging course is particularly valuable for those navigating the challenges of managing preferences in a hybrid team, such as inconsistent communication, reduced team cohesion, and varying employee engagement levels. By learning how to identify and respond to individual working and communication preferences, you’ll develop a more inclusive and productive leadership style.
Ideal for professionals seeking to improve team motivation, collaboration, and performance, the Understanding & Managing Preferences in a Hybrid Team course helps you build trust, boost morale, and align team dynamics with both individual needs and business goals.
In the Understanding & Managing Preferences in a Hybrid Team course, you’ll discover how individual personality preferences influence communication, collaboration, and productivity—especially in hybrid working environments. Through the practical application of the innovative PoP© (Power of Personality) model, you’ll identify your own working style and learn to recognise the preferences of your team members—without needing to complete complex questionnaires or lengthy personality reports.
The course focuses on equipping managers with practical tools to adapt their leadership and communication styles to suit diverse team dynamics. By understanding and managing preferences in a hybrid team, you’ll learn how to boost engagement, build trust, and minimise miscommunication. These insights will empower you to create a more inclusive, cohesive, and high-performing team—regardless of where or how your people work.
The Understanding & Managing Preferences in a Hybrid Team course is delivered as a live, interactive training experience, available both virtually and in-person to suit your organisation’s needs. Whether your teams are based remotely, in the office, or a combination of both, this course offers a flexible and accessible format that fits seamlessly into your working environment.
What makes this course stand out is its use of immersive, drama-based learning techniques that bring the PoP© (Power of Personality) model to life. Through engaging observational scenes and live hot-seating exercises—where actors remain in character to answer questions—participants experience first-hand how different personality preferences influence communication and behaviour in hybrid teams.
This experiential approach makes the content relatable, memorable, and immediately applicable. Managers leave the session with practical tools and strategies they can use straight away to improve hybrid team dynamics, enhance collaboration, and better manage diverse working preferences. The training is led by expert facilitators who ensure the learning is dynamic, inclusive, and tailored to the real-world challenges of Understanding & managing preferences in a hybrid team.
Yes – the Understanding & Managing Preferences in a Hybrid Team course can be fully customised to meet the unique needs of your organisation. Using the Power of Personality (PoP©) model as the foundation, we create tailored drama-based scripts and scenarios that reflect your specific business environment, departmental challenges, and team dynamics.
Whether your team is office-based, remote, or operating in a blended structure, our trainers can adapt the course content to highlight real-world issues and communication patterns experienced within your hybrid teams. This personalisation enhances engagement, deepens learning, and ensures that managers leave the session with tools they can apply immediately in their everyday leadership practice.
By tailoring the Understanding & Managing Preferences in a Hybrid Team training, you ensure that the strategies and insights gained are directly relevant and impactful—helping your managers lead with confidence, empathy, and effectiveness across all working styles.
In the Understanding & Managing Preferences in a Hybrid Team course, hot-seating is a powerful drama-based learning technique used to deepen understanding of team dynamics. During these sessions, actors portray different PoP© personality preferences and remain in character while participants ask them direct questions.
Hot-seating allows learners in the Understanding & Managing Preferences in a Hybrid Team course to explore how different personality types think, feel, and respond in a hybrid working environment. This immersive method enhances engagement and brings the PoP© model to life, helping managers adapt their leadership approach to suit diverse communication styles across both remote and in-office teams.
By incorporating hot-seating into the Understanding & Managing Preferences in a Hybrid Team training, organisations benefit from a more hands-on, realistic approach to developing emotional intelligence, boosting collaboration, and improving hybrid team performance.
No – one of the key advantages of the Understanding & Managing Preferences in a Hybrid Team course is its simplicity and accessibility. There are no pre-session questionnaires, lengthy reports, or additional licensing requirements to worry about.
All learning and insight take place during the interactive session itself, making the course efficient and easy to implement across your team. The PoP© model is delivered through drama-based learning, ensuring participants gain immediate, practical understanding without the need for complex paperwork or follow-up assessments.
We have been delivering highly impactful drama-based learning for over 13 years.
If for any reason you are not completely satisfied with the learning we provide and the learner feedback reflects this, we will put it right at no additional cost or give you your money back.
Discover more about how we can transform your workplace with our engaging, drama-based training solutions. Explore our full range of courses, from bite-sized learning to immersive programmes, creating lasting behavioural change.
Don’t miss out—download now and take the first step toward a more inclusive, high-performing workplace!

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