Master the Skills to Lead Through Change with Confidence and Clarity
Leading through change...
Why this course?
Leading Through Change is an essential leadership development course designed to help managers confidently guide their teams through today’s ever-evolving workplace landscape. In a world defined by constant disruption—whether due to digital transformation, restructuring, or global uncertainty—organisations must remain agile and adaptive to survive and succeed. Yet, while your business may be built to flex, not all your people are naturally equipped to cope with change.
This creates a critical challenge: when employees feel overwhelmed or unsupported, performance suffers. Processes slow down, productivity drops, and morale can take a hit. Leading Through Change supports leaders to meet this challenge head-on—by developing the emotional intelligence, communication strategies, and self-awareness needed to inspire trust, reduce resistance, and drive positive momentum through uncertainty.
This course combines practical leadership tools with observational drama to make learning relatable, reflective, and relevant. Participants explore the human impact of change, discover how different personality types respond to it, and learn how to adapt their leadership style accordingly. By the end of the course, your leaders will feel more empowered to communicate with empathy, motivate their teams, and lead change with clarity and purpose.
Leading Through Change is ideal for managers and leaders at all levels who want to create a resilient, agile, and change-ready culture—where people feel supported, engaged, and ready to embrace what’s next.
Watch our
Leading through change
Video
What does it cover?
Lead Through Change with Emotional Intelligence and Purpose
Leading Through Change is a dynamic, practical course designed to equip managers and leaders with the confidence, emotional insight, and communication skills required to navigate periods of uncertainty and transition. Whether facing organisational restructure, cultural shifts, or ongoing change initiatives, today’s leaders need more than operational know-how—they need emotional intelligence and agility to lead authentically and effectively.
This immersive course helps participants explore how different individuals react to change, and how their own leadership style influences team morale, trust, and engagement. By increasing self-awareness and developing empathy, learners gain the tools to support others more effectively through the emotional cycle of change—whether that’s shock, resistance, frustration, or eventual acceptance.
At the heart of Leading Through Change is the integration of emotional intelligence theory—particularly Daniel Goleman’s model—into practical leadership behaviours. Leaders learn to flex their approach, balance empathy with accountability, and communicate with clarity and compassion in the face of uncertainty.
One of the most powerful elements of this course is its use of forum theatre. Participants work alongside professional actors to direct and rehearse real-life scenarios involving difficult change conversations. This interactive approach brings leadership challenges to life and provides a psychologically safe space to practise, reflect and refine communication in real time.
Designed for leaders at all levels, Leading Through Change blends dramatic insight with practical strategies to help managers build resilience, maintain momentum, and inspire confidence—within themselves and across their teams. By the end of the session, participants leave not only with new skills, but with the mindset shift needed to lead with integrity, impact and empathy through change.
The course was very interesting, the trainer was very engaging and the actors were really good
HOW DO WE DELIVER IT?
FACE TO FACE
IN THE TRAINING ROOM
LIVE ONLINE
VIA OUR VIRTUAL
CLASSROOM
COMMONLY ASKED QUESTIONS
ABOUT Leading through change
What is the Leading Through Change course about?
The Leading Through Change course is designed to support managers and leaders in developing the self-awareness, emotional intelligence, and practical tools needed to lead their teams effectively through periods of change. Whether navigating organisational transformation, structural shifts, or ongoing uncertainty, this course equips leaders to respond with confidence, empathy and clarity.
Through a blend of theory and experiential learning, participants explore the emotional impact of change on individuals, how different people react, and how to adapt their leadership style accordingly. The course goes beyond operational planning, focusing on the human side of change—how to maintain trust, motivate teams, and create psychological safety during challenging transitions.
With the use of forum theatre and real-world scenarios, leaders practise key conversations, develop stronger communication strategies, and gain insight into how language and behaviour affect those they lead. By the end of the session, learners are better equipped to guide their teams through change with authenticity, resilience and impact.
Who should take the Leading Through Change course?
The Leading Through Change course is ideal for team leaders, managers, and senior professionals who are responsible for guiding individuals or teams through periods of organisational change. It’s particularly suited to those working in fast-paced or evolving environments where agility and people-first leadership are essential.
Whether you’re supporting a team through restructuring, cultural transformation, new systems implementation, or day-to-day shifts in business direction, this course will help you lead with empathy, adaptability, and confidence. It’s also a powerful development opportunity for aspiring leaders preparing to take on greater responsibilities during times of change.
What will I learn in the Leading Through Change course?
In the Leading Through Change course, you’ll gain a deep understanding of how to lead people through uncertainty, disruption, and transition with confidence and compassion. You’ll explore Daniel Goleman’s model of emotional intelligence and learn how to apply it to your own leadership style to better support your team.
Key learning outcomes include:
- Understanding how people emotionally process and react to change
- Recognising your natural leadership preferences and how to adapt them
- Building emotional intelligence to lead with empathy and clarity
- Using practical strategies to engage, motivate, and reassure others during change
- Practising real-life leadership conversations using forum theatre with professional actors
By the end of the course, you’ll be equipped with the tools and mindset to lead through change with purpose, resilience, and emotional insight.
Can the drama reflect real changes in our business?
Yes – absolutely. The drama-based elements of the Leading Through Change course are fully customisable to reflect real scenarios, themes, or types of change your organisation is navigating.
Our professional actors and facilitators work with you to develop tailored scenes that mirror the specific challenges your teams are facing—whether it’s a restructure, leadership shift, digital transformation, or culture change. This makes the experience more relatable, relevant, and impactful for your learners.
By using scenarios grounded in your business reality, the course helps participants reflect more deeply, practise difficult conversations, and build confidence in how to lead through change in their own teams.
Is this Leading Through Change course just about theory?
No. While the Leading Through Change course does introduce key concepts such as Emotional Intelligence (EI) and Emotional Leadership Styles to build a strong foundation, the emphasis is firmly on practical application.
Learners actively engage in immersive activities, including forum theatre and real-world scenario planning, to practise applying these concepts in everyday leadership challenges. The course is designed to provide tangible take-away techniques, tools, and strategies that managers can use immediately to support their teams through change.
It’s hands-on, dynamic, and grounded in the real-life experiences of your leaders and their teams.
What do you mean by ‘observational drama’ and ‘forum theatre’?
In the Leading Through Change course, we use two powerful drama-based learning techniques—observational drama and forum theatre—to bring leadership challenges to life and deepen engagement.
Observational drama involves professional actors performing realistic workplace scenarios that reflect common challenges during periods of change. Learners watch the scene unfold and are encouraged to reflect on what’s happening: What actions or behaviours are being demonstrated? What emotions are present? What are the consequences? This creates a springboard for meaningful discussion about leadership styles, emotional intelligence, and team dynamics.
Forum theatre takes this even further by making learners part of the action. Actors perform a scene and learners are invited to direct the characters—suggesting changes to behaviour, communication styles, or emotional responses. They can pause the scene, rewind, and test different approaches in real time. This interactive technique builds confidence, improves communication, and provides a safe space to explore what works—and what doesn’t—when leading through change.
Both methods are highly engaging, emotionally resonant, and tailored to your organisation’s real-life challenges, helping leaders build the empathy, adaptability and resilience needed to guide their teams effectively.
How good are we?
THE ted Learning Guarantee!
We have been delivering highly impactful drama-based learning for over 13 years.
If for any reason you are not completely satisfied with the learning we provide and the learner feedback reflects this, we will put it right at no additional cost or give you your money back.
our clients who bought
this course also like...
Future Leaders Programme
Leading a Multi-Generational Team
Using You to Make a Positive Impact
How to Influence
Emotional Intelligence
Book a meeting...
Download our Leading through change brochure
Discover more about how we can transform your workplace with our engaging, drama-based training solutions. Explore our full range of courses, from bite-sized learning to immersive programmes, creating lasting behavioural change.
Don’t miss out—download now and take the first step toward a more inclusive, high-performing workplace!
you’re in good company...
© 2019-2025 ted Learning Limited
ted Learning Limited is not affiliated with or endorsed by TED Conferences LLC, TED Talks, TEDx, or TED-Ed. Any references to ‘ted’ on this website refer solely to ted Learning Limited, a separate and independent UK-based organisation specialising in drama-based learning & workplace training.
NAVIGATION
POLICIES
CONTACT
ted Learning Limited
Registered Office First Floor, 85 Great Portland Street, London, W1W 7LT
Company number 12396710
Company No. 12647309 VAT No. 350-1579-16
