Managing Performance: Drive Team Success with Effective Leadership & Motivation
Managing Performance...
How does this course help your business?
Managing Performance is a critical capability for any organisation looking to drive results, improve engagement and retain top talent, but in many businesses, there’s inconsistency of approach and managers lack the skills to manage different types of performance effectively. Our Managing Performance course supports people leaders to manage performance more effectively, consistently and confidently across their teams. It explores how performance management connects to motivation, engagement and individual development, helping managers move beyond firefighting and take a more continuous approach, creating high performing individuals and teams.
Watch our Managing Performance Video
Why this course?
In many organisations, performance management is inconsistent. Some managers are confident in tackling poor performance but struggle to keep high performers engaged. Others avoid performance issues until they become much bigger problems. And many “middle of the road” employees simply get forgotten because they are not causing concern.
This course helps managers understand that effective performance management is not just about addressing problems. It is about setting people up well, recognising what drives motivation, having ongoing conversations, and creating the conditions for all employees to perform at their best. By building capability in this area, organisations can support stronger engagement, better retention and improved individual and team performance.
Our drama-based Managing Performance course is highly practical and interactive. Through discussion, reflection and realistic workplace scenarios, learners build their confidence, test approaches and take away ideas they can apply immediately in their day-to-day management practice.
What does it cover?
Managing Performance: Essential Strategies to Motivate, Develop & Improve Team Success
Our Managing Performance course explores what effective performance management looks like in practice and why consistency matters. Learners examine the links between performance, motivation and engagement, and consider how managers can support individuals in different ways while still being fair and clear.
Using our unique drama-based simulations, we bring common workplace performance challenges to life. These scenarios help learners look beneath the surface and think more carefully about what may really be driving performance issues and explore varied tools to use in different situations to get the best from their people.
The session also explores how managers communicate about performance, how to approach supportive but effective conversations, and how to use practical tools and techniques to continuously manage performance rather than relying on occasional formal reviews. We can also incorporate your organisation’s own performance management processes into the workshop, so the session is relevant and contextualised.
How do we do it?
In our Managing Performance course, we use drama-based learning to simulate realistic workplace situations, tailored to your organisation, that managers often recognise immediately. Our professional actors bring different employee and manager perspectives to life, making performance issues feel real, nuanced and relatable. This creates a safe environment for learners to reflect, discuss what they notice and learn how an alternative approach can achieve a better result.
The course uses performance management theory as a framework, layering on communication skills and motivational people management techniques to support learners to manage poor, average and high performers effectively. Through interactive activities and forum theatre, managers put learned skills and behaviours into practice, leaving the session with strategies they can immediately use with their teams.
Learning Outcomes.
Our Managing Performance course supports managers and leaders to continuously manage the performance of their teams in a way that is clear, fair and motivating.
By the end of the course, managers will be able to…
• Demonstrate high quality communication skills to support effective performance management conversations
• Explain how to use a variety of tools and techniques to enable ongoing continuous management of team performance
• Recognise the impact of motivation on performance and how this can be utilised to maximise individual development
• Identify and manage both poor and high performance fairly and effectively
WHY IS THIS COURSE IMPORTANT?
When managers don’t manage performance consistently, the impact can be felt across the organisation. Poor performance may be left too long, high performers may become frustrated (and potentially leave) and employees who appear to be doing “fine” may disengage over time. In some cases, the real issue is not attitude or capability, but a lack of support, clarity or effective communication from the manager.
By training your people in Managing Performance, you are equipping them with the confidence and practical skills to handle performance in a way that supports both people and results. This helps create a more consistent management culture, improves employee experience, and enables stronger individual, team and business performance.
The whole session was very good, productive, engaging and extremely helpful. I learned new things that will help me manage the performance better for my team. Thank you.
HOW DO WE DELIVER IT?
FACE TO FACE
IN THE TRAINING ROOM
LIVE ONLINE
VIA OUR VIRTUAL
CLASSROOM
COMMONLY ASKED QUESTIONS
ABOUT Managing Performance
Who is the Managing Performance course designed for?
This course is designed for managers at all levels who want to improve their ability to manage, support, and develop their teams. It is ideal for leaders who need practical strategies to motivate employees, address performance issues, and enhance team productivity.
What kinds of performance issues does it cover?
The course looks at a range of performance situations, including under-performance, high performance and those employees who are meeting expectations but may be disengaged or overlooked. It also explores how motivation, support and management style can affect performance.
Can the Managing Performance course be tailored to our organisation?
Yes. We can incorporate your organisation’s own performance management procedures into the session so that your managers are working within familiar processes.
How will this course benefit my team and organisation?
By equipping managers with practical tools and strategies, organisations will benefit from:
- Stronger team dynamics and increased motivation.
- More effective performance conversations leading to improved employee engagement.
- Higher productivity and better goal achievement at both individual and business levels.
Does this Managing Performance course train managers how to do appraisals?
No – we don’t use a specific appraisal format in this course, instead we focus on continuous performance management processes. If you’d like a bespoke course that trains your managers how to conduct your organisation’s appraisals, please get in touch, we’d be delighted to develop this with you as a bespoke offer.
Do learners have to do role play in this course?
No, we don’t use role play because we don’t expect learners to be actors! When learners work with our actors for 121 skills practice, the learners are being themselves, and it’s our actors who are playing an individual employee character.
How good are we?
THE ted Learning Guarantee!
We have been delivering highly impactful drama-based learning for over 13 years.
If for any reason you are not completely satisfied with the learning we provide in the room or virtually and the learner feedback reflects this, we will put it right.
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ted Learning Limited is not affiliated with or endorsed by TED Conferences LLC, TED Talks, TEDx, or TED-Ed. Any references to ‘ted’ on this website refer solely to ted Learning Limited, a separate and independent UK-based organisation specialising in drama-based learning & workplace training.
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