CUSTOMER EXCELLENCE

At ted Learning, we specialise in delivering engaging, drama-based learning experiences that drive real behaviour change in the workplace.

Our wide range of courses can be delivered face-to-face, virtually, or through online digital learning via our ted Learning HuB or provided for your hosting on your own LMS. This creates flexibility to meet your team and business needs.

Each course can be fully customised with tailored drama-based scripts, ensuring the training reflects your organisation’s specific challenges and culture.

From equity, diversity, and inclusion, presentation skills, brave conversations to leadership development, we create impactful, memorable training courses that resonates with learners and addresses your unique business objectives.

Our goal is to provide training that isn’t just informative but transformative, leaving a long lasting & positive impact on your team and organisation.

Resolving Conflict

Resolving Conflict

This drama-based course supports employees of all levels with the self-awareness and skills to handle conflict situations effectively.
No Role Play
This course is suitable for everyone
Drama-based corporate training
Bespoke training courses - tailored to your business needs
Power Of Personality

Power Of Personality (PoP)

This experential workshop increases learner’s awareness of their communication and personality preferences, and the impact of these at work.
No Role Play
Training Courses that are full of drama
This course is suitable for everyone
Individual feedback provided
Managing Stressful Situations

Managing Stressful Situations

This workshop, supported by actors, helps learners to pro-actively manage their reaction to pressurised situations, reducing workplace stress.
No death by power point in our training courses
Drama-based corporate training
This course is suitable for everyone
Observational course
Difficult Customer in My Home - Difficult Customer

Difficult Customer in my home

This course helps remote customer service professionals manage difficult interactions, protect their wellbeing, and maintain work-life balance.
ted Learning Digital Course
Training Courses that are full of drama
Skills Practice
This course is suitable for everyone

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Discover more about how we can transform your workplace with our engaging, drama-based training solutions. Explore our full range of courses, from bite-sized learning to immersive programmes, creating lasting behavioural change.

Don’t miss out—download now and take the first step toward a more inclusive, high-performing workplace!

ted Learning Limited is not affiliated with or endorsed by TED Conferences LLC, TED Talks, TEDx, or TED-Ed. Any references to ‘ted’ on this website refer solely to ted Learning Limited, a separate and independent UK-based organisation specialising in drama-based learning & workplace training.

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