Why Drama-Based Training Works

At ted Learning, we believe learning should do more than inform—it should move people. That’s why drama-based training is at the heart of what we do.

Our approach brings real workplace challenges to life through professional actors, authentic scenarios, and emotionally engaging storytelling. We don’t just talk about difficult conversations, bias, leadership, or customer service—we show them. And then we explore them together.

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Learning That Sticks

When people see relatable characters making real mistakes—or handling situations well—it resonates. It prompts reflection, discussion, and most importantly, change. It’s not just theory. It’s not just slides. It’s training you can feel.

Research shows that people remember stories and emotions far more than bullet points. Drama helps learners connect to the human impact of their behaviours, which is exactly why our clients tell us it works.

Real People. Real Reactions.

From awkward interviews to unconscious bias, conflict resolution to brave conversations—our scenarios reflect the real challenges your people face. We shine a light on what’s really happening, creating a safe space to explore why, what went wrong (or right), and how to respond differently next time.

And it’s not just for show. Every drama scene is grounded in clear learning outcomes, followed by interactive discussion, practical tools, and reflection.

Why Our Clients Choose ted Learning

Organisations choose ted Learning because they want something different. Something their teams remember. Whether it’s in-person, virtual, or digital delivery through our ted HuB platform, we make learning an experience.

We’ve helped councils improve inclusivity, trained managers to have braver conversations, and supported frontline teams in delivering outstanding service. And it all starts with a story that feels real.

Ready for Dramatically Different Learning?

If you’re looking for training that sparks conversation, challenges thinking, and inspires change—let’s talk.

Contact us to find out how drama-based learning can transform your training.

About the Author

Justin Smith-Essex
Justin is the Group MD of Squaricle Group & the founder of ted Learning.He specialises in designing and delivering training in customer service, equality and diversity, management fundamentals, team building & presentation skills.Justin is the key account manager across our portfolio. He works with our clients to ensure the programmes we deliver are tailored to their specific needs and are dramatically different, engaging and fun. He works with the fantastic team at ted Learning to ensure everything we do is on brand and delivers what our clients and learners need.
Supporting clients to Lead, Listen and Learn with Drama-Based Training

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ted Learning Limited is not affiliated with or endorsed by TED Conferences LLC, TED Talks, TEDx, or TED-Ed. Any references to ‘ted’ on this website refer solely to ted Learning Limited, a separate and independent UK-based organisation specialising in drama-based learning & workplace training.

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