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sales negotiation skills.

Knowing how to sell is a vital ingredient for commercial success. In simple terms, effective sales and negotiation techniques combine talking to the right people whilst listening to find out what they want.

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Sales Negotiation Skills - ted Learning

LET'S TALK ABOUT Sales Negotiation Skills.

In this practical theatre-based session, we’ll focus on how to negotiate effectively to build positive relationships with both internal and external customers.


why come on the course?

Do you want to maximise your results?

Are you looking to deliver excellent value for your customers whilst achieving your objectives?

Do you want to understand how to achieve a win/win outcome more often?

If you have answered yes to any of the above questions, then this course is definitely for you.


What is it?

A practical, interactive course delivered by an expert communication skills trainer and our 2 professional actors to support sales-focused employees of all levels to negotiate confidently and professionally.


What will I do on the day?

Whilst we will reference some communication theory, much of this session is practical and very interactive.

Working with our actors we’ll look at the common pitfalls of negotiation, explore different techniques to use in different situations, and look at how to ensure our communication skills support our desired result.

embedding the learning.

This course is delivered using participative theatre based learning.

We use our actors to perform various sales based scenarios and test out the different negotiation tactics to see what is successful. Learners then get the chance in the safety of the training room to practice these new skills and receive feedback from our actors playing the other party.

ted Learning Theatre of Learning drama based training
Sales Negotiation Skills - ted Learning
ted Learning Theatre of Learning drama based training
Negotiation Skills

Learning Outcomes.

By the end of this course, learners will be able to:

  • Explain how effective negotiation can be used to support positive internal and external customer conversations.
  • Identify how to successfully use negotiation techniques to achieve outcomes where both parties are happy with the result.
  • Recognise how to use effective communication skills to support good working relationships.

Some faq's about Sales Negotiation Skills Training.

0.1 What is Theatre based learning?

Theatre Based Learning is the technique we use to bring learning to life by using our actors to perform scenarios, based on real case studies.

Theatre Based Learning can be either observational (where learners watch scenes and discuss) OR participative (where we use techniques like real-play and practice, forum where learners interact with the actors and direct them or hot-seating where learners give feedback to individual characters and make suggestions).

0.2What are the benefits of Sales Negotiation training?
Creating a win-win situation for both parties will ensure a long-term relationship. If approaching a negotiation focused on only one partie's interests, it may lead to short-term success but is unlikely to lead to long term working. This course uses our theatre-based approach to create a very practical environment to learn.

video showcase.

Discussing and learning in the traditional ‘class-room’ is effective, but long-term memory is better stimulated by having an experience. Our approach using experiential and drama based methods delivers this and leads to more sustained learning.

Download our Guide to Sales Negotiation Skills Training.

download our guide to see how our theatre based approach to negotiation skills works.

    theatre of learning delivering sustained blended learning.

    Our training is observational and participative, using teams of actors to bring it to life. We recognise that taking part in role-play is not for everyone, so we offer observational training – this is where two of our acting team demonstrate scenes related to the course and delegates observe and comment on the behaviors. Where a business is more confident working with actors, we take this to the next level with participative training so delegates get to practice their newly learnt skills.

    ted Learning Theatre of Learning drama based training
    ted Learning - blended courses
    ted Learning Theatre of Learning drama based training
    ted Learning - blended courses

    sustain and maintain learning.

    All our learners have full access to our ted learning HUB – our bespoke platform that enables all learners to continue the engagement with the trainer and actors, see latest case-studies and blogs from the ted learning team and engage with other learners, discussing their own challenges and successes.

    Desktop, mobile, or tablet - the ted HuB engages learners with training accessible anytime, anywhere, on any device.

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    Still have questions?

    To find out how we can inspire your leaders and managers to achieve their potential for themselves and for your business, please get in touch.

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