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ted Learning Theatre of Learning drama based training

Blooming lovely customer service heroes

Jamie Simes is a Senior Customer Delight Associate at our lovely client Bloom & Wild. Jamie reflects on how the company supported their customer service heroes, and customers, over the last 18 months. Here at Bloom & Wild, like everybody else, the past year or so threw us some big new ...
customer in my home

Welcoming the customer into my home

Lucy White, a Customer Delight Manager at our fabulous client Bloom & Wild, reflects on the changing world of work and welcoming the customer into her home. "Good afternoon and welcome to my bedroom. How can I help you today?" When Covid struck I, along with many other city dwellers, fled to ...

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