ted Learning | theatre based learning
Justin Smith-Essex

Founder & Group MD

Job Role

Justin is the Group MD of ted Learning Group & one of the co-founders & Managing Director of ted Learning.

He specialises in designing and delivering training in customer service, equality and diversity, management fundamentals, team building & presentation skills.

Justin is the key account manager across our portfolio. He works with our clients to ensure the programmes we deliver are tailored to their specific needs and are dramatically different, engaging and fun.  He works with the fantastic team at ted Learning to ensure everything we do is on brand and delivers what our clients and learners need.

Biog

Justin dislikes tinned tuna and bananas with SUCH a passion – the mere sight of them makes him feel physically sick!  Don’t even let him smell them!

He LOVES DOGS more than humans, Vinyl (the smell and feel!) John Lewis and literally anything produced by Apple!

Justin used to be a Radio Presenter for several local radio stations and opened several Virgin Megastores in the 90’s with people from Home & Away and The Gladiators! Go Wolf!

Education.

  • 2008 - 2010University of Greenwich
    PGCE (teaching / training qualification)
  • Media Studies

Experience.

  • December 2019 - Dateted Learning Group
    Group MD

    Brand Ambassador for ted across the businesses we run, working with each of the Managing Directors to ensure everything we do is Dramatically Different, Engaging & Fun. Responsible for the strategic direction of the Group.

  • July 2017 - January 2019Quantet Group Limited
    Executive Director – Delivery, Operations & HR

    Board Director for Quantet Group responsible for managing the Group Learning Director, Brand Director of ted Learning, HR Manager and working with Managing Director of Digital to deliver blended learning products. Oversaw the development of the curriculum and brought in the training team from ted Learning that was recognised by OFSTED as a Grade 2 for engaging learners.

  • 2012 - presentted Learning Limited
    Managing Director

    Responsible for delivery, marketing, brand and digital learning. Expert in delivering and designing Equality & Diversity, ILM Level 3 and Level 4, Management and Customer Service training.

  • 2011 - 2014Wolters Kluwer (UK) Limited
    Talent & Learning Consultant (contract through ted Learning)

    Brought in on contract to establish L&D department, this role grew to design and develop all courses for 800 + head office staff based over two sites.

  • 2007 - 2012Fashion Retail Academy
    Lecturer & Group Tutor

    Responsible for the design and delivery of several subjects including Management Skills, Promoting Personal Progression (HR/PDP related subject).

  • 2004 - 2006BHS Limited
    Head of Customer Service / Service Development Manager / Trainer
  • 1996 - 2004Arcadia Group Limited
    Group Head of Customer Sales & Customer Service