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the anxious conversation.

this course is designed for Managers and Leaders to support staff feeling anxious about coming back to work, post Covid-19 restrictions.

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anxious conversation course

LET'S TALK ABOUT the Anxious Conversation

Our ‘Anxious Conversation’ training course is delivered via our Virtual Theatre of Learning and is designed to support Leaders and Managers in supporting and managing employees who might have levels of anxiety about returning to the work environment.

This may be because of being on Furlough for a significant period of time or additional personal safety concerns arising from moving from home working back to a ‘new’ version of the office environment.

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why come on the course?

  • Are you concerned about how to manage staff who are suffering anxiety about returning to work?
  • Do you want to better understand what might be causing those levels of anxiety?
  • Do you want to develop strategies that can be applied to different types of anxiety?
  • If you have answered yes to any of the above questions, then this course is definitely for you.
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What is it?

An interactive virtual classroom workshop led by our expert facilitator.

We’ll get to hear, first hand, some of the typical concerns about returning to work that might come up.

We’ll explore how, as a leader, what we can do to help restore confidence and enable colleagues to create their own plan to return to work.

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What will I do on the day?

Through practical group and individual activities and discussion, this course will help you spot the anxious signs and help you to understand what you can do to assist in allaying some of the fears.

As you work through the session you’ll gather practical skills and ideas which you can apply to your own individual context, and at the end of the session produce an action plan to help you to move forwards.

the anxious conversation

embedding the learning.

This Anxious Conversation training course is delivered using theatre-based learning. Our actors support the delivery via the Virtual Theatre of Learning by demonstrating some of the feelings and anxieties that staff members may be feeling around returning to work.

Learners will have the opportunity to discuss and practice having the anxious conversation in the safety of the virtual theatre, receiving supportive encouragement and feedback from our experienced trainer, the actor on what it was like to be on the receiving end of the conversation and observing peers.

This ‘practice’ helps embed the learning by seeing what works, what doesn’t and how the ‘real’ experience back in the work environment can be improved.

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anxious conversation course
ted Learning Theatre of Learning drama based training
The anxious conversation - ted Learning
the anxious conversation

Learning Outcomes.

By the end of this Anxious Conversation course learners will be able to:

  • Describe some of the tensions or anxieties, for colleagues, that may have emerged during furlough or working from home and what concerns they are likely to have about returning to work.
  • Identify how these anxieties and concerns may be manifested during a return to work conversation.
  • Recognise how our own behaviour and focus can either positively or negatively influence the colleagues reactions or responses.
  • Describe the behaviours, skills and techniques managers can use to help colleagues to build the confidence to return to work and enable them to build their own plan to keep themselves safe.

Some faq's about the anxious conversation Training.

0.1 What is Theatre based learning?

Theatre Based Learning is the technique we use to bring learning to life by using our actors to perform scenarios, based on real case studies.

Theatre Based Learning can be either observational (where learners watch scenes and discuss) OR participative (where we use techniques like real-play and practice, forum where learners interact with the actors and direct them or hot-seating where learners give feedback to individual characters and make suggestions). This course uses our actors to both demonstrate presentation skills and often made mistakes and techniques with the ability for all learners to present and receive feedback

0.2What are the benefits of Anxious conversation training?
Covid-19 and the impact on our team is unprecedented. Managers and Leaders will never have had to deal with such large volumes of staff working in either different environments completely or being placed on furlough. As restrictions ease, and people being to return to work, the new normal will feel very different. Some staff will relish the chance to return to the albeit different office. Others will feel deeply anxious about the change in environment and their own personal safety - this might include the journey to work, their fears of being out of the safety of their own home and the impact on their family. This course will support Managers and Leaders in understanding better the differing levels of anxiety, how to approach the conversation and provide support to the employee.
0.3Why is the anxious conversation training important?
This course is so important because no manager has had to cope with the wide spread anxiety that many will be feeling around the gradual easing of restrictions. Having difficult conversations or giving feedback are skills many managers have or gain through training - few managers have had to manage people feeling anxious about their personal safety from a pandemic. This course provides the necessary skills and focus to manage these situations to ensure a return to productivity as quickly as possible.
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the anxious conversation

Our anxious conversation course can be delivered using live actors and face to face training using our online “Theatre of Learning”
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Discussing and learning in the traditional ‘class-room’ is effective, but long-term memory is better stimulated by having an experience. Our approach using experiential and drama-based learning methods delivers this and leads to more sustained learning.

Download our Guide to the anxious conversation course .

Learn more about this course, delivered via our virtual theatre of learning.


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    sustained blended learning.

    Our training is observational and participative, using teams of actors to bring it to life. We recognise that taking part in role-play is not for everyone, so we offer observational training – this is where two of our acting team demonstrate scenes related to the course and delegates observe and comment on the behaviors. Where a business is more confident working with actors, we take this to the next level with participative training so delegates get to practice their newly learnt skills.

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    ted Learning Theatre of Learning drama based training
    ted Learning - blended courses
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    sustain and maintain learning.

    All our learners have full access to our ted Learning HuB – our bespoke platform that enables all learners to continue the engagement with the trainer and actors, see latest case-studies and blogs from the ted learning team and engage with other learners, discussing their own challenges and successes.
    Desktop, mobile, or tablet – the ted Learning HuB engages learners with training accessible anytime, anywhere, on any device.

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    Meet our team of trainers and facilitators.

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    Still have questions?

    To find out how we can inspire your leaders and managers to achieve their potential for themselves and for your business, please get in touch.

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